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Terms and Conditions
Please read these Terms and Conditions ("Terms," "Terms of Service") carefully before using [www.phoenixrisenshop.com] (the "Site") operated by Phoenix Risen ("us," "we," or "our").
Agreement to Terms
By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Site.
Online Store Terms
Product Availability and Descriptions
Accuracy of Billing and Account Information
User Comments, Feedback, and Other Submissions
Changes to Terms
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
Contact Information
If you have any questions about these Terms, please contact us at phoenixrisenshop@outlook.com.
Return and Refund Policy
Thank you for shopping at Phoenix Risen. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 10 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at phoenixrisenshop@outlook.com.
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